Welcome to Biscuit Consulting and our approach to Leadership for Today.

Changing TimesIn today’s working world with all its uncertainty and challenges, change is our constant companion.  Long term job security is a thing of the past.  Re-organisations are producing flatter structures which mean fewer career paths for the ambitious and more work for everyone. For the younger employee this is all they have known.  Yet it cuts both ways and without the carrot of job security and a realistic career path companies have lost key motivational tools just when they needed them most.  This new tension is being reflected in;

  • poor staff retention
  • stress-related absenteeism
  • indifferent employee satisfaction scores
  • unfilled vacancies
  • low morale and motivation.

Responsible companies are responding by;

  • emphasising the importance of a healthy work/life balance
  • encouraging feedback from their work force
  • examining their reward and recognition structure
  • offering well being and resilience training

But before all that, positive employee engagement begins with the relationship with the boss.  Never more than now have we needed great leadership, inspiring and motivational.

Discretionary Effort. Tell me a re-organisation that has left those in employment with less to do!  Discretionary effort, staff choosing to go that extra mile, can be the difference between a company hitting their targets and objectives or failing.  Modern leaders need to be able to motivate and encourage exceptional performance from their team under the most testing of circumstance.  They need to build rapport and trust with the individual and elicit performance in their role as the first face of interaction with the company.  This is a core skill of a great modern leader.

Fortunately, faced with these challenging questions Biscuit Consulting have some answers! Watch the short video and scroll through the site to learn more.

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